F&I, Variable Sales, & Fixed-Ops Training
Dealership training to drive your success
In today’s rapidly evolving automotive landscape, the need for innovative training solutions is paramount. To thrive, dealerships must adapt a multi-faceted approach that integrates training, cutting-edge technology, and innovative product solutions. We provide all those solutions with a focus on comprehensive F&I, Variable Sales, and Fixed Operations training strategies that enhance consumer experience by streamlining processes, improving customer engagement, and maximizing revenue opportunities. Our training is adaptable, engaging, and highly effective in fostering growth and excellence within the dealership. When effectively implemented, the comprehensive training and development programs we provide not only improve departmental profits, but they enhance employee satisfaction and retention, which drives the overall success of the organization.
F&I Training
We provide the most innovative, best-in-industry training designed to provide F&I Managers with the consultive selling skills necessary to maximize every profit opportunity that will dramatically increase F&I income, as well as enhance the customer F&I experience. Our F&I training sessions can be custom-tailored to our dealer partner’s needs and will take place in person at the dealership, at one of our official off-site training centers, or online through our Virtual Training Network.
Variable Sales Training
To empower your sales team with the skills and techniques they need to excel, we offer a specialized and comprehensive training program. Our sales training is designed for both entry-level and seasoned sales consultants to ensure dealership sales personnel have the tools necessary to provide your savvy consumers with the best customer experience that will increase your sales volume and sales profitability at your dealership.
Fixed-Ops Training
Maximizing automotive Fixed-Ops performance through expert training. Our expert trainers and automotive service consultants are experts at applying management principles and leadership strategies that hold teams accountable to a higher standard of performance and customer care. Ultimately, the goal is to create an exceptional customer experience that exceeds expectations, ensuring that clients return for their automotive needs and recommend the service to others.
Fixed-Ops Automation
Fixed-Ops Automation is pure process automation empowering your service advisors and inspiring your customers by providing peace of mind with the unique benefit of guaranteeing your repairs for as long as your customer owns their vehicle.
The technology-driven advanced automation process is completely turn-key, which means it allows your dealership to electronically generate a true parts & labor warranty contract on every qualifying customer pay repair with zero employee intervention.
More importantly the "why service here" value proposition not only sets your dealership apart from your competition but also instills confidence in your clients, knowing that any repair you perform will be executed at to the highest standards, and should the same issue arise again, your dealership will repair it at no additional cost.
How does a dealer WIN by installing Fixed-Ops Automation?
Dealers win by arming their dealerships with a true market differentiator that will help them to Retain More Service Customers, Capture Additional Revenue on the Service Drive, and provide their customers with a Silver Lining on Expensive Repairs.
Each month your dealership will now automatically create a high volume of qualifying repair orders. 100% of the premium reserves generated by those limited warranty contracts, which are expected to have very favorable loss-ratios, will be ceded directly into a dealers' existing or newly formed profit-sharing position.
The high volume of warranties generated allow dealerships an opportunity to increase their monthly override commissions or employee bonus incentives.
At a high level, how does all this work?
- The vehicle is brought in for a customer pay repair.
- A Repair Order is generated for the customer to sign, which through DMS programming will now include a true Parts & Labor Limited Warranty on all lined covered repairs as part to the newly programmed RO document.
- The warranty data is then digitally captured for the administrators’ use, so that the customer automatically receives a digital version of the warranty via email overnight.
What makes this program different from those tried in the past?
The advanced process automation guarantees that every qualified repair comes with a limited warranty & any non-qualifying repairs will not, thereby eliminating any compliance issues.
The process is 100% fully automated. There is absolutely ZERO additional work required by any dealership employees to provide your customer with the parts & labor guarantee, input any data, or generate any paperwork. Plus, through DMS programming, the parts & labor warranty disclosure is automatically added to every qualifying RO.
NO extra mouse clicks or keystrokes, NO additional paperwork to sign or file, NO upselling VSC's on your service drive, and absolutely NO F&I involvement. Service Advisors simply continue to do their jobs. However, now they may also give your customers the fantastic news! ~ "Our dealership is so confident in the repair work that our highly trained technicians provide that we guarantee our repairs for as long as you own your vehicle."
More ways a dealer wins with Fixed-Ops Automation
Market Differentiator
Capture Additional Revenue
Completely Turnkey
Fully Automated Process
Warranty Contract is Delivered Digitally
Service Retention Tool
Silver Lining on Expensive Repairs
Digital Claims Process
New Stream of Profit-Sharing Dollars
Dealer/Employee Overrides & Bonuses
Ready to drive more customers into your service lanes, boost your customer pay RO sales, and generate a massive new steady stream of warranty contracts without any employee involvement?
Learn More About "Fixed-Ops Automation"Dealer Capital Advance Funding Solutions
